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 [ Report from Field ]

 1.Street -Sleepers
    (Hong Kong)

 2. Human Rights
   (Hong Kong)

 

 

 

[ Report from Field ]
Hong Kong

                           Street-sleepers

 

For more contact SoCO of Hong Kong
soco@super.hk

  

  (A) Introduction

In an affluent city like Hong Kong, there are people who have no place to live, not even temporary accommodations.  The phenomenon of street-sleeping has been existing for a long time in Hong Kong.  The first local study of street-sleepers was conducted in 1977.  At that time, the estimated population of street-sleepers was around a thousand and this figure was reported in subsequent surveys of street-sleeper by the Hong Kong Government up to 1996.  However, after the economic turmoil in 1997, it was perceived that the number of street-sleepers had increased. 

In addition, the nature of the street-sleeper community may have changed in these years.  It is reported in the Government surveys that street-sleepers are largely unhealthy¡± such as being mentally ill, substance abusing, and/or disable.  The commonest reason given for street-sleeping in the surveys is unable to afford high rent in previous accommodation.  It should be noted that "preferred street-sleeping is the second commonest reason given by the respondents.  However, the Government surveys failed to tell the details of the situation of and difficulties faced by street-sleepers.  An in-depth understanding of the factors leading to street-sleeping was also neglected.  Therefore, in 1999, Society for Community Organization (SoCO) conducted a study to home a better understanding to this issue.  The study aimed at understanding the following topics:

           1.  Background information of street-sleepers

           2.  Reasons for street-sleeping

           3.  Problems faced by street-sleepers

           4.  Street-sleeper's opinion on existing services

           5.  Problems of existing services

(B) Methodology

A qualitative approach was adopted in this study.  A structured interview guideline was designed to collect the information.  Non-probability sampling was used to identify respondents.

According to the population survey of street-sleepers conducted by the Social Welfare Department (SWD) of Hong Kong Government in 1996, 54.4 per cent of street-sleepers lived in two districts, Yau Tsim Mong (this district can be further subdivided into three areas, namely Yau Ma Tei, Tsim Sha Tsui and Mong Kok) and Sham Shui Po.  These two districts covered the majority of the street-sleeper's population among a total of eighteen districts in Hong Kong.  Therefore, the information collected from these two districts represented a certain level of significance.  From 18th June to 9th July 1999, we identified 44 sites where more street-sleepers were present in the above-mentioned two districts after our thirteen times of preliminary visit.  Owing to the limitation of manpower, we had finally chosen to interview street-sleepers in 7 out of these 44 sites to conduct our study.  From June to August, we were familiarized with over 200 street-sleepers and 94 of them were successfully interviewed.  Data was subsequently analyzed and the report was finished in September.

(C) Findings

1. Background information of street-sleepers

Male was the dominant sex in our study.  96.8 per cent of the 94 respondents were male and 12 per cent were female.  Young adult aged between 20 to 39 constituted a substantial proportion (20.2%) in the sample.  The majority (74.2%) of them was either unmarried, divorced or widowed, i.e. being singleton.  61.7 per cent of respondents received no support from their families.  Respondents¡¯ education level was generally low.  64.8 per cent of them had primary or lower level of education.  31.9 per cent of respondents were suffering from different kind of unhealthy status e.g. impaired physical ability, drug abuse, gambling and mental illness.

2. Reasons for street-sleeping

Unemployment was the main reason for street-sleeping.  About one third (29.3%) of the respondents were unemployed and not willing to apply for Comprehensive Social Security Assistance (CSSA).  They did not have the money to pay for the rent and hence, started street-sleeping.  About one fifth (19.6%) of them receive CSSA after street-sleeping.  Under the new policy of CSSA, there was no deposit lent to recipients.  Respondents, since unemployed, did not have enough money to give the deposit and rent for a place to live in although they had rent subsidy from the CSSA scheme.  About one tenth (10.9%) of respondents lost their living place after unemployed since they used to live in staff hostels.

             There were some factors lied behind these given reasons of street-sleeping and should not be overlooked.  A large majority (61.7%) of the respondents could not get any support from the family because of either being single or having poor family relationship.  It is perceived that the lack of family support acts as the "predisposing factor' of street-sleeping.  In addition, respondents had generally low education level.  Therefore, they could only get unstable and low-income jobs such as catering workers and construction workers.  It is suspected that low job-security and low-income jobs make respondents hard to save enough money to sustain their housing expenditure once unemployed.

3. Needs and problems faced by street sleepers

70.2 per cent of respondents regarded housing as their need, 48.9 per cent for employment need and 36.2 per cent for financial need.  It should be noted that a substantial percentage of respondents were unsatisfied with basic material needs, such as food (21.3%) and clothes (5.3%).

4. Means of living (can be omitted)

Respondents usually supported their living on their own by unstable income.  28.7 per cent of respondents was working, earning from ragpicking and food picking constituted 24.5 per cent of the means of living.  8.5 per cent of respondents supported their living by their savings.  There were 38.3 per cent of respondents receiving CSSA to support their living.

5. Housing need

Around 75 per cent of respondents wanted to either rent private accommodations or public housing.  However, 48.5 per cent of respondents worried about the affordability of private accommodations.  In addition, 40.1 per cent of respondents reflected that the living environment of private housing was unsatisfactory and unacceptable, such as insufficient space, poor and living environment insecurity, and having drug addicts around.

             For public housing, the major hindrance was troublesome administrative procedure, which constituted 32.8 per cent of the opinion, including "long waiting time", and "troublesome application procedure".  18.1 per cent of respondents reported that they did not know how to apply for the public housing, and many of them misunderstood that they were ineligible for application due to singleton.

6. Employment

76.6 per cent of respondents did not have a job.  However, only 38.3 per cent of them were receiving CSSA.  About one third (31.9%) of the respondents wanted to rely on their own and find a job. 

             When asked about the difficulties in finding jobs, 26.8 per cent of respondents reported that they were too old.  22.6 per cent said they had no contact phone number and address.  14.6 per cent said their previous criminal record made them hard to find job.

             Some (7.6%) respondents¡¯ remark that even if they could find jobs they were unable to pay for the first month expenses such as transportation and meal.

7. Opinions on services

About half of the respondents knew about the shelter and free meal service provided by non-governmental organizations.  Fewer respondents (about one fifth) knew about other street-sleepers services, such as emergency relief, street-sleepers outreaching teams and day relief centers.  Nearly half of the respondents (48.9%) had not been visited by any outreaching team. 

             The utilization rate of shelter service was low.  Only 16 per cent of respondents had lived in shelters/hostels.  In fact, 73.4 per cent of the respondents did not want to live in these shelters/hostels.  46.8 per cent of the respondents said that having drug addicts in these shelters/hostels discouraged them to live in, while 23.4 per cent of them was discouraged because of the undesirable environment such as stuffy, having no facilities.  18.3 per cent said that rules like closing time in these shelters/hostels caused inconvenience.

(D) Analysis on policy and service

1. Policy

The street-sleepers policy in Hong Kong has not been comprehensively reviewed since 1993.  In the report issued by Hong Kong Government in 1993, it stated that:

The policy of Social Welfare Department (SWD) is to render appropriate help to street-sleepers who are regarded as disadvantaged and vulnerable group.  Special attention is given to those who are elderly, disabled, sick, the mentally ill, or are suspected to be drug addicts or alcoholics.

             However, as reflected in our findings, there may be more young, educated and healthy street-sleepers.  This phenomenon is thought to be resulted from the economic downturn in 1997.  The proportion of street-sleepers in the age range of 20-39 in the Government survey 1996 was 12.2 per cent.  However, in our findings, the proportion is more substantial, as 20.3 per cent.  According to a survey conducted by a non-governmental organization in 1991, respondents with secondary or above education level constituted 15 per cent of the sample.  In our findings, respondents with the same education level were 35.2 per cent of the sample.  In addition, personal financial factor was the major reason leading to street-sleeping as reported by 59.8 per cent of the respondents.  Public awareness should be aroused, as reflected from this study, to the substantial proportion of young and productive street-sleepers facing financial problems and hence sleeping in the street. 

             It can be said that the Hong Kong Government fails to provide appropriate services due to its wrong policy assumptions.  It is thought that Government expects street-sleepers, who are young and healthy, can meet their needs through the market system, family system.  Thus, the focus of existing services is narrowed to street-sleepers that are old, sick, and so on.  However, in the present economic situation of Hong Kong, ordinary people are hard to find jobs and improve, let alone street-sleepers who have many difficulties in seeking jobs as mentioned before.  During the economic re-structuring period and after the economic downturn, it is more difficult to expect street-sleepers who are in general of low education and working skills to find jobs.  Thus, Government should take of street-sleepers at time when the market fails to do so.

             Also, from the family relationship revealed in this study, it can be seen that usually street-sleepers cannot find family support.  Therefore, Government should not expect that the family system is still working to prevent people from street-sleeping.  Government should take up the responsibility to help these people.

             All in all, Government does not emphasize the work of dealing with street-sleepers.  It lacks deep understanding of street-sleeper's characteristics and needs at present time.  A comprehensive policy in tackling the issue of street-sleeping should be formulated.

2. On street-sleepers outreaching team

Since nearly half of the respondents had not been visited by any street-sleepers outreaching team, they could hardly get access to existing services provided to them as introduced by these outreaching teams. 

             Outreaching teams play a very important role in reaching street-sleepers and building relationship with them for further helping process.  The two NGOs outreaching teams do not have any problems in performing their jobs.  But limited resource put an end in the only one non-subvented pilot outreaching team from Salvation Army.  This team has a registered nurse to assess those suspected to be mentally ill and aged over 60.  This pilot team with medical professional has been suggested 10 years before.  In view of the mentally ill patients in the street-sleepers community, the existence of this team is necessary.  However, Government has never emphasized this service.

Government should input more resources into outreaching teams such as recruiting more social workers to serve in these teams.  It is very hard to imagine how seven social workers can serve one thousand street-sleepers who are all desperately in need of help all over Hong Kong.

3. On accommodations service

There is a serious shortage in accommodation placement (bed-space) for male street-sleepers.  As reported by the working group report in 1993, the average utilization rate was more than 90%.  In addition, the lowest admission age for these shelters is usually 55.  It makes street-sleepers aged below 55 hard to move in.  But these younger street-sleepers may improve their living faster than those over 55 once they have a temporary shelter.  However, the service accessibility for the middle age and younger people is highly restricted by the present policy.

There is no helping program and counseling offered in many shelters/ hostels.  69.2 per cent of bed-spaces has no social workers responsible for providing professional service.  There is also no rehabilitation program offered to those who are suspected to be drug addicts, alcoholics, and mentally ill patients.  Also, even for those who have no problems, they cannot easily get back on track to restart their lives without any professional help from social workers.  Therefore, the service quantity and quality of shelters/ hostels services are definitely required to be improved.  Furthermore, all the shelters/ hostels should have basic necessities, such as lockers, telephones, cooking facilities, to attract street-sleepers to move in.  And thus, the helping process can be furthered in the shelters/ hostels when they are settled in there.

(E) Conclusion and Recommendations

The following conclusion can be drawn based on the findings of this study:

1. The existing Government policy dealing with street-sleepers is out of the present socioeconomic context.  The policy does not fit street-sleepers¡¯ needs and help them to solve their problems.  Government should review the existing policy and formulate a comprehensive one so as to help street-sleepers re-integrate into the society.  Also, the problem of street-sleeping should be placed in a higher priority of government agenda.

2. After the economic downturn in 1997, unemployment rate has increased sharply.  Since unemployment is the one of the main reasons leading to street-sleeping, The Government should formulate appropriate labor policy and social security policy to prevent people falling into street-sleeping.

3. Integrated service should be the mode of street-sleeper service.  Such service should include outreaching service, day centre service, hostel service, counseling, rehabilitation services (such as drug and alcohol abstaining services) as well as employment counseling service.  This service had better to be operated by NGOs under the subvention of Government.  Hostels of integrated service should be located in the urban areas such as TST, YMT, and SSP so street-sleepers can easily get access to the service.

4. The Government should review the singleton housing demand and formulate appropriate housing policy for accommodating singleton.  We suggest that the Government should build more single premises in public housing or long-term hostel for singleton to shorten the waiting time of singleton in waiting for public housing.  The other way is to facilitate singleton to rent private accommodations under the assistance of Government.

5. SWD should conduct a more comprehensive survey on street-sleepers to understand the community better.  The following areas are suggested for the survey:

Street-sleeper's needs and problems;

        Their comments on existing service analysis;

        Needs and difficulties of seasonal street-sleepers;

        Needs and difficulties of street-sleepers of other nationalities such as Vietnamese;

        Interview on hostel residents to understand their needs and problems

6. More outreaching teams and day relief centres (subvented by the Government) should be established to serve all the street-sleepers in Hong Kong.  These services should be provided by NGOs solely so that more flexibility services can be resulted.  The Government should provided more resources to day relief centres so that they can provide free meal, bathing and basic living materials such as blankets and clothes.  Day relief centre should open at night for street-sleepers to drop in.

7. Government should standardize the facilities provided in all shelters.  Such standardized facilities should include telephone, kitchen, private locker, and air-conditioning.  Shelters should not be closed in the day time.  Also, Government should subvent shelters to upgrade its facilities.

8. Medical professionals should be incorporated in outreaching teams so that the medical professionals can assess the mentally ill, alcoholic, senile dementia, and mentally handicapped street-sleepers, etc at site.  Then, they can arrange any medical referral directly if necessary.

9. We suggest that the existing services should be increased as the following schedule:

     -  Outreaching teams - At least 20 outreaching workers should be added to serve street-sleepers in Hong Kong, each having a caseload of 40.

     -  Day centres - four more day centres should be established in the districts of Sham Shui Po, Kowloon City, Central/Western, and Tsuen Wan, in where, the percentages of street-sleepers in SWD Survey 1996 are 22.7%, 11.2%, 8.7%, and 4.1% respectively.

     - Shelters - At least 400 vacancies should be provided.

The existence of street-sleepers is a shame to every people living in Hong Kong.  Being an international and prosperous city, it is hard to imagine that Hong Kong fails to accommodate only more than one thousand people in even temporary accommodations.  It is expected that through the issue of this study report, the society can concern about the desperate situation of street-sleepers.  And Government and NGOs is strongly advised to improve their policies and services for helping this community.

             To tackle the issue of street-sleeping, it is inevitable to deal with the issue of poverty.  Thus, street-sleeping should be interpreted in a broader socioeconomic context.  When our society still not facing the issue of poverty, the phenomenon of street-sleeping will continue to exist.

 

LOCOA : Leaders and Organizers of Community Organization in Asia
28-B, Matino cor. Malumanay Street, Sikatuna Village, Brgy Malaya, Diliman,Quezon City, Philippines

Tel : (632) 925-8432,  426-4119, 922-0988 Fax : (632) 426-4118
E-mail : locoa2000@yahoo.com